This guide describes how you active an PAX device and connect it to a merchant account.
Valid for devices:
- PAX A920
- PAX A920 Pro
- PAX A50
- PAX A80
- PAX IM30
- PAX A30
- PAX A35
The default password for accessing the settings menu (to enable wifi) for all PAX devices is [email protected]@
Before you start charging your PAX terminal, make sure to remove the battery protection. Its a white tape located in the battery compartment.
We recommend connecting your terminal to a local WiFi even if you have a SIM card installed for a redundant connection.
Before you can connect a terminal to a merchant account, you have to add the terminal to your terminal estate. You can do this manually for a single terminal or add a batch of terminals by uploading a batch file to your partner portal. This guide will show how to do it with a single terminal.
Log in to your Hips Partner Portal.
Its extremely important that you choose correct terminal type when adding terminals to an estate. It's also important that you enter the correct serial number. If a terminal is already added to an estate owned by you or another gateway will result in the terminal not being added to the estate.
If you are managing many terminals, we recommend you to purchase a barcode scanner to scan serial numbers instead of manually having to enter them for each terminal you connect.
Navigate into a merchant on which you want to connect the terminal to. To add a new merchant to your partner account, please see the separate guide for adding merchants.
A provisioning template can be selected. It contains information about how different parameters should be automatically configured in the terminal, such as language, currency, tipping, offline transaction limits and custom logotypes on display and receipts among other things.
Once the above steps are done your terminal will be automatically provisioned with all the applications and configurations required for the specific merchant you have connected it to.
To start the provisioning process you can reboot the terminal by holding the power button for 5 seconds and choose reboot or you can click on the PAXSTORE icon, and just wait a few seconds.
The terminal will now reboot and play a sound, just wait...
Approve all permission requests
you must approve all permission requests or the payment application will not work.
When you run the payment application for the first time you have to setup an administrator account.
For your convenience, you can choose to remember the administrative credentials, then you will not be asked to log in every time the terminal reboots.
You're all set!
If you get the message "Test Connect - Authorized" then you are all set. The terminal is now ready to use.
Updated almost 2 years ago